Knowledgebase
RSS Feed
Latest News
Feb
12
New Kingfisher firmware,hardware and news from Servelec Technologies
Posted by Semaphore Support on 12 February 2016 02:11 AM

New Kingfisher firmware and hardware

CP-12 Firmware now available for various bug fixes

Kingfisher CP-12 firmware version 1.48d and release notes are now available for download from this link on our helpdesk : CP-12 Firmware 1.48d

 

CP-30 Hardware Version 2.0

Servelec Technologies is pleased to announce a performance increase for the CP-30 CPU. The new Version 2 hardware receives an increase in SDRAM from 32MB to 64MB, along with a increase in battery backed RAM from 128KB to 512KB. The SDRAM is used for the program operation and general data storage. The Battery Back RAM is used for retained variables and the System log file. The environmental specification has widened to -40 to +85 Degrees Celsius. The PCB mounted back up battery is now placed in a Holder rather than soldered to the board for improved maintenance. Finally, energy consumption on 5V rail has been reduced from 290mA to 200mA.

Did you know?

  • If you want a specific version of firmware or driver on Kingfisher products, please specify the version number required on the purchase order. Otherwise, all Kingfisher products are shipped with the latest production versions

Semaphore is now renamed as Servelec Technologies

Semaphore has been part of the Servelec Group since Dec-2013, under the division Servelec Technologies. The new name formalises the merge of Semaphore, Servelec Systems and Tynemarch.

The support for Kingfisher and TBox remain unchanged.

 


Read more »



Dec
16
New Kingfisher software and firmware and Seasons greetings from Servelec Technologies
Posted by Shikand Satheesh on 16 December 2015 02:15 AM

Semaphore to be renamed as Servelec Technologies

Semaphore has been part of the Servelec Group since Dec-2013, under the division Servelec Technologies. The new name formalises the merge of Semaphore, Servelec Systems and Tynemarch.
The support for Kingfisher and TBox remain unchanged.

For further details please refer to this link - Semaphore Renamed Servelec Technologies

New Kingfisher firmware and software

CP-30/MC-31/G-30 Firmware 3844 - Service Update

Kingfisher CP-30/MC-31/G-30 firmware version 3844 is now available for download from our Helpdesk here - Firmware 3844

Please note that this is a service update to our major feature release 3793.

Major features include

  • Support for Option I2 dual serial card
  • New function blocks ( U32PACK, U32UNPACK, U64PACK and U64UNPACK)
  • Various performance improvements including MC31 communications performance
  • Buffering of up to 100,000 DNP3 events and improved DNP event management
  • Additional diagnostic information in service report
  • Improvements to Security features
  • Various bug fixes

Toolbox PLUS 4.0.0 Feature Release

Toolbox PLUS 4.0.0 is now available for download from our Helpdesk here - Toolbox PLUS 4.0.0

Highlights of this release include:

  • Support for Dual serial (I2) option card
  • Improvements to security features
  • Updates to helpfile
  • Various bug fixes

CP-12/MC-12/CP-11/MC-11 Firmware for various bug fixes

  • Kingfisher CP-12 firmware version 1.48c is now available for download from this link - CP-12 1.48c
  • Kingfisher MC-12 firmware version 113 is now available for download from this link - MC-12 113
  • Kingfisher CP-11 firmware version 1.46a is now available for download from this link - CP-11 T3 1.46a
  • Kingfisher MC-11 firmware version C181 for use with Option-T, is now available for download from this link - MC-11 C181

Did you know ?

If you want a specific version of firmware or driver on Kingfisher products, please specify the version number required on the purchase order. Otherwise, all Kingfisher products are shipped with the latest production versions

Servelec Technologies - Melbourne Australia - Christmas/New Year Break

Our office and factory will be closed for the period from midday Wednesday 23rd December 2015 (Melbourne time) to 8:30am on Monday 4th January 2016. During this time no orders will be processed and no telephone support will be available. There will be limited support available via the Helpdesk ticket system. The last deliveries will be on Tuesday 22nd December 2015 and will recommence on the 4th January 2016.

We wish all our Servelec Technologies’ customers and partners, a safe and prosperous season, and look forward to an exciting and rewarding 2016.


Read more »



Oct
1
KINGFISHER LP3 RTU – UNBEATABLE PRICING – Save up to 30%
Posted by Semaphore Support on 01 October 2015 12:00 AM

KINGFISHER LP3 RTU – UNBEATABLE PRICING – Save up to 30%

Semaphore Australia has recently completed works on the LP-3 unit to add support for Ethernet and HART communication cards. To acknowledge this and introduce the enhance feature set, for all orders placed from 1st October, 2015 with a shippable date prior to 31st December, 2015 the Kingfisher Low Power RTU base model LP-3-00 will be available at the reduced rate of $795.00 list ex-GST.

When combined with the additional communication option cards we are able to offer LP-3s with the following example list prices.

  • LP3-00 base unit . Was LIST AUD $1195 now LIST $ 795.00.
  • LP3-I0 base unit plus isolated serial. Was LIST AUD $1380 now LIST $ 980.00.
  • LP3-II base unit plus x2 isolated serial. Was LIST AUD $1565 now LIST $ 1165.00.
  • LP3-IT3 base unit plus isolated serial & Ethernet. Was LIST AUD $1575 now LIST $ 1175.00.
  • LP3-T30 base unit plus Ethernet. Was LIST AUD $1390 now LIST $ 990.00.
  • LP3-T3T3 base unit plus x2 Ethernet. Was LIST AUD $1585 now LIST $ 1185.00.

Contact your Kingfisher agent now to take advantage of this offer. Standard discounts apply

(All prices ex GST from AUD price list – International customers please contact your sales representative for USD equivalent pricing)

The LP-3-00 base unit is a fully featured stand alone RTU and has been used extensively throughout Australia and New Zealand in a wide variety of applications including;

  • Remote Tank Monitoring
  • Flood level monitoring.
  • Data Logging and reporting.
  • Gas Metering.
  • Power Line fault monitoring.
  • Plus many more!

LP-3-00

Key features include:

  • Base communications including 1 x RS232 Port, 1 x RS232/485 configurable, plus two communication option sockets which can be fitted with any of the following options in any combination Isolated RS232/485 Serial, Ethernet, HART, PSTN, Private Line, and 900Mhz Spread Spectrum. (Part numbers show at the end of this document
  • On board IO including
    8 x Digital Inputs,
    2 x Relay Outputs,
    4 x Analog Inputs,
    1 x Analog Output.
  • 9-15VDC Input supply
  • Low Power Sleep function suited directly for operation from Solar
  • PLC ladder logic programmed with Toolbox32 (free download from the Semaphore Help desk)                                                              
  • Extensive Serial and Ethernet protocol support including DNP3 Slave, Modbus Master and Slave and of course Kingfisher Series II
  • AGA8 calculations
  • HART protocol support in conjunction with the HART communication option card

 

        Option Card    

 

Screen capture of revised LP-3 section from the Kingfisher RTU price list valid 1st October to 31st Dec 2015.


Read more »



Jun
10
New Kingfisher firmware,software and updates from Servelec Technologies
Posted by Semaphore Support on 10 June 2015 04:58 AM

New Kingfisher firmware and software

CP-30/MC-31 Firmware 4165  - Feature Release

Kingfisher CP-30/MC-31 firmware version 4165 is now available for download from our Helpdesk here - Firmware 4165

Major features include

  • Linux kernel upgrade from 2.2.8 to 3.14.25. This brings the CP-30 in line with recent versions of linux kernels and also in future use the latest security patches of the new kernel.
  • Local time zone support
  • Send SMS messages via various Ethernet Routers
  • New Power Status Function Blocks
  • New SNMP Get Bulk and SNMP Set Value function blocks
  • Support for NTP on all ethernet ports ( including MC-31)
  • New diagnostics in the Service log reports to show start up cause and low battery on start-up condition and information added for diagnosis
  • Single restart of CP-30 when firmware is upgraded ( instead of previously a three part process)
  • This release removes support for G-30 based RTUs. Please note that Servelec Technologies will continue to provide full support for existing G-30 based RTU installations.
  • Various bug fixes. Please refer to release notes for full details

Toolbox PLUS 4.1.0 Feature Release

Toolbox PLUS 4.1.0 is now available for download from our Helpdesk here - Toolbox PLUS 4.1.0

Highlights of this release include:

  • Local time zone on the RTU
  • Send SMS messages via various Ethernet Routers
  • New Power Status Function Blocks
  • New SNMP Get Bulk and SNMP Set Value function blocks
  • New F64PACK/ F64UNPACK function blocks
  • Support for IsaGRAF debugging via T3 ports (without the need to change the project)
  • NTP Support on all ethernet ports ( including MC-31)
  • Configurable Modbus Port number
  • Updates to helpfile
  • Various bug fixes. Please refer to release notes for full details
  • Please note that Windows XP is no longer supported and this version of Toolbox Plus will not run on Windows XP
  • This release removes support for G-30 based RTUs. Please note that Servelec Technologies will continue to provide full support for existing G-30 based RTU installations.

CP-12/MC-12/LP-3 Firmware for various bug fixes

  • Kingfisher CP-12 firmware version 1.48c is now available for download from this link - CP-12 1.48e
  • Kingfisher MC-12 firmware version 113 is now available for download from this link - MC-12 116
  • Kingfisher LP-2/3 firmware version 1.52c is now available for download from this link - LP-2/3 1.52c

Product Updates

  • PC-1 processor end of production notice. Please see here for a detailed announcement
  • Kingfisher RTU operating temperature range has increased to -40 C to + 85 C. Please see here for a detailed announcement
  • Option I2 dual serial cards will be available for order from September 2016

Knowledgebase articles and application notes

Did you know ?

  • We have established a new online repair portal for return/repairs. This portal replaces the RA forms which are phased out of use. Please go to http://ra.servelec-semaphore.com to sign in to the portal.
  • If you want a specific version of firmware or driver on Kingfisher products, please specify the version number required on the purchase order. Otherwise, all Kingfisher products are shipped with the latest production versions
  • For any training needs please send us an email at info.australia@servelec-technologies.com or info.belgium@servelec-technologies.com
  • Tickets or issues can be raised by directly on our helpdesk by sending an email to support@servelec-technologies.com
  • Our helpdesk is at http://helpdesk.servelec-technologies.com . You will need to register on the helpdesk to get access to the various download areas. Once logged on to the helpdesk, you can use keywords to search for relevant knowledgebase articles to self diagnose problems or to access application notes.
  • Toolbox32 is now supported on Windows 10 operating system


Read more »



May
20

New Kingfisher Products - Now Available

BP-2, BP-4, BP-6 - Backplanes with integrated 5V regulator

Available in 2, 4 and 6 slot sizes, the BP backplanes are aimed at small scale applications for the CP-12 and CP-30 based RTU platforms.
The BP backplanes include an integrated 5VDC regulator and built-in LED power indicators, allowing the RTU to be powered directly from an external 12VDC supply without the need for a Kingfisher PS module.

When combined with the CP-12 or CP-30 CPUs, and any of the combination I/O modules, offers a Modular RTU at a reduced price and footprint, while still offering a platform for expansion.

For further details refer to the new Kingfisher PLUS hardware manual.

 

DI-10-GPS - GPS connection for DI-10 modules

The DI-10-GPS provides a connection for a GPS transceiver that allows SOE (Sequence Of Events) time stamping with absolute accuracy of better than ±2mS across different sites.

Only one DI-10-GPS module is required for an RTU as it will provide time synchronisation for any other DI-10 modules in the RTU. Note that to synchronise time on other DI-10 modules the other DI-10 modules must be hardware version 4.3 or later.

The DI-10-GPS will also correct the time of the CP-30 using the GPS time to allow it to accurately reflect time in the local time zone.

Note that the DI-10-GPS is only suitable for CP-30 based systems.

For further details refer to the new Kingfisher PLUS hardware manual.

 

New Kingfisher Technical Bulletin - Kingfisher modules - Electrical Safety Advice

If you are an end user or reseller of any of the IO-2, IO-3, IO-4, DO-1, DO-2, TEL-REL-002, TEL-REL-003 or TEL-REL-004 products and these products are directly connected to hazardous voltages (>42VAC or > 60VDC), at the field connector of the module, then please read this safety advice. If not please ignore this notice.

Click here to access the full technical bulletin.

  

New Kingfisher Power Supply firmware for PC-1 CPUs

To maintain our commitment to offer backward compatibility wherever practical and possible, Semaphore has released the PC-1-PS firmware which enables existing PC-1 CPUs to be converted to a PS unit compatible with new CP-12 and CP-30 CPUs. This provides a simple and low cost upgrade path from PC-1 to our CP-12 or CP-30 CPUs that allows existing installations to remain physically untouched.

With a CP-12 or CP-30 in the backplane, the converted PC-1 will appear as a PS-11/12 etc.

For the cost of only the CP-12 or CP-30, users will gain access to the ongoing road maps of the two CPUs, and will gain further operational life from their original PC-1 RTUs.

The firmware can be downloaded along with technical note that explains how the modified PC-1-PS will behave from a new Knowledgebase article

 

New Kingfisher Toolbox Plus Software - 3.13.0 Feature Release 

Toolbox Plus 3.13.0 feature release is now available for download.

Highlights of this release:

  • Security features – Role Based Access Control
  • Context sensitive help
  • Local backup system
  • Terminal Server Support
  • New 32/64 bit unsigned pack/unpack function blocks.
  • Bug fixes.

Please refer to the release summary for a detailed list of all changes.

Click here to go directly to the Toolbox Plus download folder.

 

New Kingfisher Toolbox 32 Software - Version 2.2

Toolbox 32 version 2.2 is now available for download.

Highlights of this release:
     • Numerous bug fixes.

Please refer to the release summary for a detailed list of all changes.

Click here to go directly to the Toolbox 32 download folder.

 

New and Updated Kingfisher Knowledgebase Articles

The following knowledgebase articles have been added or updated recently:

 

If you would like any further information regarding these newsletter items then please login to helpdesk.servelec-semaphore.com or email us at support@servelec-semaphore.com


Read more »